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All documents for a single client deal are in a single link.

A deal thread is a single link that contains the proposal, the contract, the signature, the files you requested from the client, and the invoice. You send it once; the client never logs in, and EverBird follows up when the thread goes quiet because it reads the thread to see when a deal stalls.

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In short

One link, instead of six emails and a folder.

A deal thread is a single persistent link that carries everything a single-client deal needs: proposal, contract, NDA, file requests, and invoice, in the order the client should work through them. You stop hunting for the latest version, the client stops digging through their inbox, and because every open, signature, and payment lands in one place, EverBird can read the deal for stalls and chase it for you, so revenue is less likely to sit stuck.

One persistent link per client deal, holding proposals, contracts, NDAs, and invoices in any order.
Every send, open, signature, and payment lands here so EverBird can clearly see stalls.
Clients open, sign, and pay with no account, login, or app download.

"Consolidating the deal onto one link removes the handoffs where work gets lost, and it makes stalls visible. Once every signal is in one place, EverBird can tell a quiet deal from a dead one and do something about it."

How it works

The deal thread, step by step.

1
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
Do clients need an account to open a thread?

Clients open it with zero friction.

No signup, login, or app download. Clients open the link and view, sign, and pay in any browser.

2
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
What happens when the client goes quiet?

The agent takes it from there.

Because every send, open, signature, and payment lands on this one link, EverBird can see the deal stall, then work out who is holding it up and draft the follow-up in your voice, with your approval or automatically. Hence, revenue is less likely to get stuck.

3
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
How is a thread different from emailing files or a shared folder?

One link instead of a scattered stack.

Email and folders scatter a deal across stale attachments, and nothing there can tell you a deal has gone quiet. A thread is a single link that always reflects the current state, while EverBird reads that same place to spot stalls.

4
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
How do deal threads work in EverBird?

One link carries the entire deal.

A deal thread is a single link for one client deal. Upload finished documents, order them, and share the one URL; EverBird uses that link to spot a stall.

5
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
What can you put in a deal thread?

Everything a deal needs, together.

Proposals, contracts, NDAs, statements of work, and invoices, plus an in-thread signature and payment step.

6
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
Can I ask the client for files?

Request what you need on the same link.

Add a file request to the thread, and the client uploads the brief, the logo pack, the ID, or the tax details straight into it. No account, no attachment buried in a reply, and the upload sits next to everything else on the deal.

7
Northwind × Atelier
Client thread · 5 documents
Sales Proposal
Viewed
Service Contract
Signed
Invoice #0042
Paid
NDA
Pending
Can I add or replace a document after I share the link?

Revise in place; the link never changes.

Add, swap, and reorder documents anytime. The shareable link never changes, so clients always see the current version and the deal can keep moving toward payment and revenue.

What's included

What a deal thread gives you.

One persistent link per deal
A stable URL you share once and reuse for the life of the deal, so the work stays on one link from proposal to payment and revenue.
Unlimited documents per thread
No cap on the documents, files, e-signatures, or invoices inside a deal thread ever.
Drag-to-reorder sequencing
Arrange documents in the exact order the client should read them.
Replace files in place.
Swap in a revised document without re-sending or breaking the link, so the deal keeps moving toward payment and revenue.
Signals the agent reads
Opens, sections read, and silence per document—the evidence EverBird uses behind every follow-up.
In-thread signing and invoicing
Collect a legally binding signature and payment on the same link, so approval turns into revenue without another handoff.
Login-free client access
Clients open and act with no account, password, or app. Mobile and Desktop browser optimised.
File requests from the client
Ask for the brief, logo, ID, or signed paperwork you need, and it lands back on the thread instead of in your inbox.
Password and expiry controls
Lock a thread with a password or set it to expire without requiring the client to create an account.
Thread activity timeline
A running record of opens, follow-ups, signatures, and payments per client, so EverBird can show which deals are stalling.
How it compares

A thread vs the usual way.

TaskEmail + shared folderEverBird thread
Share several documentsMultiple attachments or folder linksOne link holds them all
Send a revised versionEmail a new file, hope they use itReplace in place; link unchanged
Know why a deal stalledNo visibility, guessworkEvery signal on one thread
Chase the clientYou remember, or nobody doesAgent drafts and sends the follow-up
Get it signed and paidSeparate signing + invoicing toolsIn the same thread
Collect files from the clientChase by email, files buried in repliesRequest it on the thread; it lands in place
Client accessLogins or downloadsNo account, one link
Who uses deal threads?

Built for client work.

Agency business

The deal is spread across six email threads, two folders, and a signing tool, so nobody can say whether the contract is signed or the deposit is in. Work starts before the paperwork lands, and the deposit slips a month. One thread combines the proposal, agreement, requested files, and deposit invoice into a single link, so EverBird can keep the deal visible and cash arrives at kickoff rather than after kickoff.

Service business

Every hour spent hunting for the latest version, re-sending an attachment, or chasing is an hour you cannot bill. Running each engagement from a single thread removes the admin overhead between signing and getting paid. The follow-up nobody had time for happens anyway, because EverBird can keep the deal moving, which is usually the difference between a 60-day invoice and a 7-day one.

FAQ · Deal threads

Deal thread questions.

Documents, e-signatures, file requests, and invoices are unlimited within a thread on every tier. New client threads per month depend on your plan: 50 on Solo, 200 on Pro, 500 on Max, with add-on packs if you need more. See pricing to compare the plan options.
Only whoever holds the link can access it, which is why every thread can be locked with a password or set to expire. Sensitive deals get both, and you can revoke a thread outright without touching anything else in the client relationship, so EverBird keeps revenue protected.
Yes. In-thread signing meets ESIGN and eIDAS requirements, with an audit trail of who signed, when, and from where kept on the thread. See e-signatures.
Yes. Threads belong to the team, not the person who created them, so anyone with a seat can add a document, send the follow-up, or pick up a deal while a colleague is away. The client keeps seeing the same link throughout.
Your logo, colors, and sender name. On White Label, it runs on your own domain with a branded client portal, so the client never sees EverBird at all. See White Label.
It stays live as the record of the engagement: signed contract, paid invoices, everything the client uploaded. Clients revisit it any time from the client portal, and repeat work usually starts by adding to the same thread, so future revenue stays in one place and EverBird keeps the record clear.
Yes. Clients read, upload a requested file, sign, and pay from a mobile browser with no app or account, which is where a large share of signatures actually happen.
Portrait of Maya Ellison, Business Analyst, EverBird
Maya Ellison
Business Analyst, EverBird

Maya has spent nine years building document and payments workflows for agencies and service businesses. She leads the team behind EverBird's Revenue Agents, deal threads, e-signatures, client portals, and invoicing, and reviews every product page for factual accuracy on how the product actually behaves.

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Last updated · Reviewed by Maya Ellison · Refreshed monthly.
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Everbird spots who’s stalling, decides when to follow up, and writes the message that closes the deal — automated client follow up software with one link for all client documents.

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